Returns and exchanges

(For english go blow the page)

RETURNS AND EXCHANGES POLICY 

We are convinced that our products will meet your expectations, however if you are not satisfied with your purchase you can contact us immediately on our email and we will solve the problem as soon as possible.
In any case, read our returns policy:
- Returns and exchanges are accepted within 14 days from the date of purchase.
- The shipping costs for the return and exchange are charged to the customer and are not refundable.
- The returned products must be in the same condition in which they were purchased. No refunds will be made if the product has been used in addition to the simple opening and for products that are not in the same condition in which they were purchased or if they have been damaged. We therefore invite you to take care of the products as long as they are in your availability and possession. Please return the item using or including in the package the original packaging, instructions and other documents, if any, that accompany the products.

SIZE CHANGE 

(CONDITION VALID ONLY FOR DOMESTIC-ITALY RATE) 
Once the item has been received, if you wish to change the size of the purchased product, you can request a size change without additional delivery costs for the new product, provided that the original item is returned in the same condition in which it was delivered, without damage and within the terms established in these Conditions.

(CONDITIONS FOR EUROPE 1 AND 2 RATES)
Once the item has been received, if you wish to change the size of the purchased product, you can request a size change taking care of the return costs, while we will take care of the shipment of the new one product, provided that the original item is returned in the same condition in which it was delivered, without damage and within the terms established in these Conditions.

(CONDITIONS FOR WORLDWIDE)
Once the item has been received, if you wish to change the size of the purchased product, you can request a size change taking care of both the return and shipping costs of the new oneproduct, provided that the original item is returned in the same condition in which it was delivered, without damage and within the terms established in these Conditions.

We take no responsibility for any products lost during return shipping.

 

RETURNS AND EXCHANGES POLICY We are convinced that our products will meet your expectations,
however if you are not satisfied with your purchase you can
contact us immediately on our email and we will solve the
problem as soon as possible. In any case, read our returns policy: - Returns and exchanges are accepted within 14 days from the
date of purchase. - The shipping costs for the return and exchange except
(exchanges for sizes) are charged to the customer and are not
refundable. - The returned products must be in the same condition in
which they were purchased. No refunds will be made if the
product has been used other than simply opening it and for
products that are not in the same condition in which they
were purchased or if they have been damaged. We therefore
invite you to take care of the products as long as they are
in your availability and possession. Please send back the
item with their original packaging, instructions and
other documents, if any, that accompany the products.

CHANGE SIZE (CONDITION VALID ONLY FOR DOMESTIC-ITALY RATE) Once you have received the item, if you wish to change the
size of the purchased product, you can request a size change
without additional delivery costs for the new product, as long
as you send back the original item in the same condition in
which it was delivered, without damage and within the terms
established in these Conditions. (CONDITIONS FOR EUROPE 1 AND 2 RATES) Once you have received the item, if you wish to change the
size of the purchased product, you can request a size change
by taking care of the return costs, while we will take care of
the shipment of the new product, as long as you send back the
original item in the same condition in which been delivered,
without damage and within the terms established in these
conditions. (CONDITIONS FOR WORLDWIDE) Once you have received the item, if you wish to change the
size of the purchased product, you can request a size change,
bearing both the return and shipping costs of the new product,
as long as you send back to us the original item in the same
condition in which it was delivered, free of damage and within
the terms established in these Conditions. We take no responsibility for any products lost during return
shipping.